Refund and Returns Policy

Refund Re -Issue Policy?

If you cancel your participation 30 days before the trip we charge a 15% deduction, 15 days before the trip means a 35% deduction and no refunds are offered if you cancel your participation 7 days or less. These deductions do not include any bank transfer charges.

Hotels

  • Pamir Trotters follows the hotels’ or concerned property’s cancellation policy.
  • To Cancel a booking, customer must go to ‘My booking’ > ’Cancel’ and confirm the cancellation.
  • Cancellation fee may apply depending on the property and the time of cancellation.
  • Date change is not possible for any hotel booking. Customer needs to cancel the previous booking and rebook with the new date.
  • Booking for black-out dates are not cancellable or refundable.
  • Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 15 working days depending on your bank.

*Convenience fee is charged by the service provider & it is non-refundable.

Tour

  • Pamir Trotters follows tour operator’s cancellation policy.
  • To Cancel, customer must go to ‘My booking’ > ’Cancel’ and confirm the cancellation.
  • Please check the given policy under each tour before booking.
  • Booking for black-out dates are not cancellable or refundable.
  • Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 15 working days depending on your bank.

*Convenience fee is charged by the service provider & it is non-refundable.